Platinum Hotel&residence Wilanów

Positive: • responsive stuff, trying hard to make all negatives at least neutral (but no chance at all) Negative: • terrible smell of cheap toilet freshener and fries from dirty and old ventilation system • impossible to get a fresh air, cause there are no opening windows • some rooms are very greased and unhygienic • there’s only one tiny bottle of drinking water in a room for two • they don’t have disposable slippers even for buy • very stinky soap and shower gel • I was lucky to get the smallest foot towel I’ve ever seen, like I’m 3 years old customer • rubbish is all over on the territory of this place (yes, I’ve came at night, but I still pay for service at the place with 4 stars) • owners don’t care about people’s needs, cause I’ve read a lot of comments about all this problems, but I’ve came here the first time and still face all of them (and it’s the last time, actually)

Good service. Good amenities. Pretty clean, but a little mold in one bathroom. Nice common areas but a separate key card is needed. Gym is just a small hotel room renovated. It has only larger weights amd one bench, cycle and row machines. Only big enough for one person. Included breakfast (extra) for the hotel restaurant is pretty bad. No fruit or vegetarian friendly choices. Lot of subpar meats and processed cheeses.

Pulled of the motorway for a convenient overnight. Generally the experience was good. Very well located, friendly English speaking staff, clean and comfortable room, nice hot shower! Minus points were the buzzing from the electrical supply - didn't affect me but many would be annoyed - and the state of the overflow parking on muddy rutted grass. Generally though an excellent stopover location.